Catalog Discovery
Share products with rich templates and capture intent via quick replies.
WhatsApp for Retail
Launch Collections, Promote Offers, and Drive Repeat Sales on WhatsApp
BizwaChat helps retail teams run catalog discovery, campaign broadcasts, and post-purchase re-engagement from one WhatsApp operating layer.
No credit card · Catalog-ready · Campaign automation
Catalog Template + Campaign
41% Repeat Buyers
catalog-led engagement
9:41
RetailFlow Store
Business account
New Collection
Summer Essentials
Hi Priya 👋 Explore our top picks and order instantly from WhatsApp catalog.
Striped Cardigan
₹1,250 · Cozy fit
Message
Trusted by omni-channel retail growth teams
RetailFlow
StyleCart
TrendHouse
UrbanThread
ShopHive
BrandBasket
RetailFlow
StyleCart
TrendHouse
UrbanThread
ShopHive
BrandBasket
Operational User Journey
How Retail Teams Operate with BizwaChat
From first enquiry to conversion and retention, run high-quality Retail customer journeys through one governed WhatsApp operating layer.
01. Click-to-WhatsApp Ads
Capture High-Intent Retail Conversations Instantly
Move paid and inbound demand into structured qualification journeys so your team responds with full context.
- Capture source and intent in first touch
- Auto-qualify with guided prompts
- Create routing-ready conversation records
RetailFlow
Sponsored
New Retail offer now live. Chat on WhatsApp for pricing, availability, and priority assistance.
Chat with us
128 comments • 64 shares
RetailFlow
Verified Business
Hi, I saw your ad. Can you share details?
Absolutely. Please share your requirement and we will recommend the best option in minutes.
02. Bot + Flow Builder
Run Guided Qualification and Discovery Flows
Collect structured customer inputs with conditional journeys before handing qualified cases to your team.
- Branch by intent and urgency
- Collect complete requirement context
- Send qualified handoff to agents
RetailFlow Weekly Drops
Limited Drop
Shopping Intent
+
What would you like to shop today?
Men
Women
Home
Men Collection
+
Choose a category to continue:
Shirts
Sneakers
Accessories
Women Collection
+
Select your preference:
Dresses
Handbags
Footwear
03. Template + Drip Campaigns
Automate Follow-Up Cadences that Convert
Launch timed reminders, nurture sequences, and promo follow-ups while keeping messaging governance intact.
- Behavior-based follow-up triggers
- Segmented copy and offer variants
- Auto-stop on conversion events
B
Bizwachat
SENT
80%
DELIVERED
60%
READ
40%
REPLIED
20%
Turn WhatsApp into your highest-converting operating channel
Launch enterprise-grade journeys with governance, automation, and measurable pipeline impact.
04. Broadcast & Campaign Nurturing
Scale Outbound Campaigns with Precision
Run high-volume outbound journeys with segmentation, approvals, and measurable campaign impact.
- Audience-level campaign orchestration
- Template governance and approval controls
- Performance tracking by cohort
Striped Cardigan
₹ 1,250
Cozy and comfortable
Leather Handbag
₹ 3,500
Made from premium leather
Creamy Sweatshirt
₹ 950
Warm and relaxed fit
S
ShopNova
tap here for contact info
Fri, Jul 26
OUR PRODUCTS
3 ITEMS
Hi there! Check out our latest arrivals and tap below to view the full catalog.
Message
05. Lead Conversion & AI Automation
Convert Leads with AI Automation, Catalog and Payments
Close deals using AI-driven automation, product catalog, document delivery, and WhatsApp Payments — all without leaving the chat.
- AI Engine + N8n workflow automation
- Catalog, carousel and document delivery
- WhatsApp Payments and payment link closing
06. Shared Team Inbox — Across Every Stage
One Inbox that Powers Every Stage of the Customer Journey
Your entire team manages leads, nurture conversations, and post-conversion support from one governed WhatsApp inbox with AI tools built in.
- Assign, collaborate and escalate at any funnel stage
- AI Prompt, Live Translation and Grammar — built in
- WhatsApp Orders, Location Requests and full context
All Chats
•
18
Assigned to Me
•
Resolved
•
Store Enquiries and Orders
A
Aditi Kapoor
1m
Do you have this sneaker in size 39?
Product Query
3
V
Vikram Das
6m
Please hold this item for in-store pickup.
Pickup
1
34%
Higher Repeat Purchase
4.2x
Catalog CTR vs SMS
68%
Offer Redemption Uplift
20min
Campaign Launch Time
Retail Systems Blueprint
Connect your retail stack to WhatsApp lifecycle journeys
Trigger campaigns from product, inventory, and order events with end-to-end visibility.
Industry systems
3
Automation paths
3
Connectors in use
5
Retail Systems
Operational sources feeding the journey
Industry-owned inputs
01
Catalog + PIM
Sync product attributes, pricing, and stock status.
02
POS + OMS
Trigger order and fulfillment updates in real-time.
03
CRM + Loyalty
Segment and personalize offers by buyer behavior.
BizwaChat orchestration layer
Industry-specific automations, not a generic stack
Each connector and downstream workflow shown here is generated from the architecture mappings supplied by the solution page.
1
Automation Path
CRM and customer data
BizwaChat Webhooks + API
Bot Flow qualification and routing
2
Automation Path
Operational events
Template Flow automation
Lifecycle campaigns and reminders
3
Automation Path
Support and intake systems
Form Builder + WhatsApp Flows
Structured request resolution
Retail Workflows
High-Impact Journeys for Modern Retail Teams
Offer Campaigns
Run flash sales and coupon campaigns with conversion attribution.
Repeat Revenue
Automate replenishment and loyalty reminders based on purchase windows.
FAQ
Retail WhatsApp FAQ
Everything needed to launch retail journeys on WhatsApp.
Yes. Combine product templates, coupon CTA buttons, and follow-up automations in one journey.
Yes. Use order recency, frequency, and value-based segments for personalized targeting.
Yes. BizwaChat links campaign sends to clicks, conversations, and downstream conversions.
Industry Coverage
Cross-vertical playbooks
WhatsApp for Retail – BizwaChat
See how BizwaChat workflows adapt across high-growth verticals.
Get Started
WhatsApp for Retail – BizwaChat
Run catalog-led selling, personalized promos, and loyalty campaigns on WhatsApp for modern retail teams.
14-day free trial
No credit card required
Official WhatsApp Cloud API
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